Important update
GetSlim is closing on 26 September 2025
First, thank you. Many of you have been with GetSlim for years - some for decades - and we’re deeply grateful for your trust and the community you’ve built here.
What’s happening
GetSlim will close on Friday, 26 September 2025. From today, we’ve stopped accepting new sign-ups. Existing members can continue to use the site as normal until closure.
Why we’re closing
Member numbers have steadily declined while the costs of running the technology have continued to rise. We’ve kept things going as long as we responsibly could, but it’s no longer sustainable to continue.
Key dates
Today: New registrations are closed.
Until 26 September 2025: Members can log in and use the site as normal.
26 September 2025 (23:59 UK time): Service closes and memberships end. There will be no charges after this date.
What this means for current members
Access: You can continue to log in and use all member features until 23:59 (UK time) on 26 September 2025.
Billing: Memberships will end on 26 September 2025; there will be no charges after that date.
Support: Our team and coaches will be here throughout September. If you need help, email info@getslim.co.uk or message us in-app.
Saving your information
There isn’t a one-click export on the website, so please save anything you wish to keep manually during September. Simple options:
Weights and measurements: Open the page and choose Print → Save as PDF, or copy into a spreadsheet/document.
Food diaries, recipes and notes: Open the page, then Print → Save as PDF, or copy and paste the content.
Messages or forum posts: Copy and paste into a document and save as PDF.
If you’d like a copy of your personal data, email info@getslim.co.uk and we’ll help. We’ll provide your personal information in a commonly used, machine-readable format. We aim to respond within one month (this may extend to three months if a request is complex).
After the site closes
We’ll stop billing and close accounts on 26 September 2025.
We’ll delete most content data (e.g. diary entries and messages) within 60 days of closure.
We’ll keep essential account and payment records for up to six years for tax and legal reasons, then delete or anonymise them.
Any health/wellbeing screening information will be deleted within three years of subscription end (often sooner) in line with our Terms.
Questions about your data? Email info@getslim.co.uk.